Managed monitoring

 

 

As in medicine, IT support is moving from a “break-fix” standard of care to a more sensible preventive care standard. This has been made possible through the development of Real-time Monitoring and Management (RMM) tools like Icinga. The Icinga monitoring platform is at the centre of the CLS Expert support system and is what makes it possible to optimise a client’s network environment and deliver state-of-the-art managed support cost-effectively. Icinga issues alerts that give CLS Expert and your IT department insight into potential problems on you networks so they can be proactively addressed before they lead to costly downtime.